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What should I do if I fail to do PPPoE on EW3200GX PRO? Reply
What should I do if I fail to do PPPoE on EW3200GX PRO?
194 0 2022-12-7 11:06:58
Topology: ISP modem --- EW3200GX PRO1.You can connect your PC to ISP modem directly andconfigure PPPoE on your PC, which is supposed to check whether your PPPoEaccount is normal or not. If you fail, you may contact the local ISP foraccount issue.2.If the ISP has done the relevant MAC binding, sowhen your PC directly connected to ISP modem can access Internet via PPPoE,then the MAC address of WAN port on EW3200GX PRO can be modified to the MACaddress of the PC network card.(The way to modify: More> Basics> WAN> Advanced Settings>MAC)3.If the ISP's PPPoE server requires the MTU valueto match, you may change the MTU value of the EW3200GX PRO's WAN port to matchthe ISP's side.(The way to modify: More>Basics> WAN> Advanced Settings>MTU)4.If the ISP has requirement for VLAN, You may needto enable 802.1Q under the WAN port of the EW3200GX PRO.(The way to modify: More> Basics> WAN> AdvancedSettings>802.1Q)5.If you have tried all of the above and still can'tget IP address, you can use the packet capture feature in EW3200GX PRO. Capturea packet on the WAN port and send it to us for analysis.(The way to capture: More> Diagnostics> Packet Capture, Select WAN as the packet capture interface and No limit as the Packet Count Limit)
RG-EW1200G Pro

Troubleshooting Mesh Wi-Fi
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