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Channel Distribution and Usage, without data Reply

unknown unknown

Level 1

Channel Distribution and Usage, without data
2566 5 2023-1-10 19:38:20
Original


Ruijie Cloud

Cloud
0 2023-1-11 09:43:59 Solved View all replies
May I know what AP model on your network project?
Could you help to take a screenshot to me?

0 2023-1-12 20:16:31 View all replies
Edited by unknown unknown at 2023-1-12 22:39

Patrick replied at 2023-1-11 09:43
May I know what AP model on your network project?
Could you help to take a screenshot to me?

0 2023-1-12 23:30:53 View all replies
unknown unknown replied at 2023-1-12 20:16
Patrick replied at 2023-1-11 09:43
May I know what AP model on your network project?
Could you help  ...

May I know if the Radio List is normal on device details page of all APs?
Like this


Could you help to share your network project with read&write to me via this email?
zhangjisheng3@ruijie.com.cn

0 2023-1-12 23:36:39 View all replies
unknown unknown replied at 2023-1-12 20:16
Patrick replied at 2023-1-11 09:43
May I know what AP model on your network project?
Could you help  ...

Also, may I know if this is normal before?
If so, what have you change on your network project?

0 2023-1-19 13:08:56 View all replies
unknown unknown replied at 2023-1-12 20:16
Patrick replied at 2023-1-11 09:43
May I know what AP model on your network project?
Could you help  ...

Hi, friend.

As we checked, the ip of your 2 RAPs was included in the authentication IP range of captive portal.

This may cause the AP to fail to upload the Radio configuration information to the Cloud server.

So we add these 2 IPs to the user whitelist to avoid this.



Please check the images in your email.



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