Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The Category of your Feedback

Your Feedback

Your Email Adress(optional)


Wireless Access Roaming issue Reply
Wireless Access Roaming issue
250 1 2023-1-19 17:00:42
Dear Team,

We recently installed RG-AP820 Access Points, we are facing issue with roaming its disconnecting internet while moving one to another the performance is not good, laptop goes to sleep mode and login again to the PC there is no Internet it will take 3 minute to active internet

I need your support on this urgently

0 2023-1-21 14:54:28 View all replies
Generally speaking, roaming is the behavior of wireless terminal. May I know if you have changed another terminal to test?
Also, have you checked the log on AP?

Share this topic to


This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd