Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

WiFi HIKVISION Not Connnecting After Upgrading to ReyeeOS 1.218.1410 Reply

mddmmddm

Level 1

WiFi HIKVISION Not Connnecting After Upgrading to ReyeeOS 1.218.1410
2132 5 2023-3-9 22:20:35
Original
Folks, DO NOT upgrade your 2200(E) to ReyeeOS 1.218.1410 if you have HIKVISION Wi-Fi cameras. This latest firmware breaks 802.11 authentication/association. I've opened case CS20230309-1459694 to troubleshoot further. I'm waiting for firmware fix, or downgrade image. This issue has been replicated with two different 2200(E) and two different HIKVISION Wi-Fi cameras. When connecting the HIKVISION Wi-Fi cameras to a TP-LINK AP it works fine.



[29064.669825] RTW: recv eapol packet
[29064.670901] RTW: send eapol packet
[29065.665463] RTW: recv eapol packet
[29065.666135] RTW: send eapol packet
[29066.665222] RTW: recv eapol packet
[29066.665822] RTW: send eapol packet
[29067.665206] RTW: recv eapol packet
[29067.665858] RTW: send eapol packet
[29069.562135] RTW: indicate disassoc
[29069.562287] RTW: set bssid:00:00:00:00:00:00
[29091.818052] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29091.818288] RTW: set bssid:9e:2b:a6:80:f9:58
[29097.912757] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
[29100.298167] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29100.298317] RTW: set bssid:9e:2b:a6:82:ed:d2
[29106.373014] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29108.623396] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29108.623577] RTW: set bssid:9e:2b:a6:82:ed:d2
[29114.692941] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29116.964793] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29116.965256] RTW: set bssid:9e:2b:a6:80:f9:58
[29123.032575] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29125.290646] RTW: set ssid [GTWireless-2.4G] fw_state=0x00000008
[29125.290824] RTW: set bssid:84:d8:1b:7c:05:c8
[29125.385027] RTW: start auth
[29125.388333] RTW: auth success, start assoc
[29125.394548] RTW: assoc success
RG-RAP2200(E)

Wireless Firmware Troubleshooting Authentication
0 2023-3-10 10:08:44 View all replies
Dear sir

Sorrry for the delay  , I will follow up on this issue on CSM


0 2023-3-13 05:47:37 View all replies
GTAC-Joy replied at 2023-3-10 10:08
Dear sir

Sorrry for the delay  , I will follow up on this issue on CSM

It has been days since I requested downgrade URL to rollback 2200(E) to previous state, and no updates from support yet... Not the support one needs/deserves. Please do better. Thanks!

0 2023-3-13 09:59:54 View all replies
Marcos Herrera replied at 2023-3-13 05:47
It has been days since I requested downgrade URL to rollback 2200(E) to previous state, and no upd ...

Dear sir

Very sorry for the inconvenience ,the version has been sent to you, please check it.

0 2023-4-3 21:45:35 View all replies
GTAC-Joy replied at 2023-3-13 09:59
Dear sir

Very sorry for the inconvenience ,the version has been sent to you, please check it.

I'm having the same issues with my device, it keeps disconnecting after the update. would like to rollback 2200(E) from the previous state. please send the link for the firmware. Thanks!

0 2023-4-3 23:41:51 View all replies
Edited by JalZa at 2023-4-3 23:43

just go back firmware v1.210.*
https://www.ruijienetworks.com/products/Reyee-Wireless/reyee-indoor-ap/RG-RAP2200E
go to Documents and find v1.210
then download it
~ if you get page error just ask RITA ~
next go to local upgrade
then make sure you uncheck the Retain or Keep Setup (because you still get bug)

Releated Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd