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Configuration on Cloud Reply

Hakkeem M

Level 1

Configuration on Cloud
1365 1 2023-3-14 18:39:51
Original
Team,
We used 22 Ruijie Switches, so I need to add all devices under 1 cloud account.
RG-ES209GC-P

Switch
0 2023-3-14 20:24:49 View all replies
Dear Hakkeem,

May I please know what the model of the switches is? Please kindly note that certain Ruijie switch models do not support cloud management, please refer to this link for the device models supported for cloud management:
http://cloud-as.ruijienetworks.com/wiki/c/Other__Operation_Tip__Supported_Models

If the switch supports cloud management, you may add the device SN in the switch list on your cloud project and if the devices are not going online, you may troubleshoot according to this post:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=767


Best regards,
Jayden

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