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When using voucher and user successfully entered the code, the user does not get logged out automatically Reply

Zhack A.

Level 1

When using voucher and user successfully entered the code, the user does not get logged out automatically
1447 3 2023-3-28 09:31:13
Original
I have been trying to setup another EG105GW router.  The first one was successful (user uses voucher code, gets logged out after consuming the time indicated), however, the second one, with same settings, keeps the users connected even if the time has been consumed.

RG-EG105GW

Router
0 2023-3-28 16:12:34 View all replies
May I know the current firmware version of your EG105GW?
The second one is in different location and project?
Could you share the network project with read and write permission to me via this email for further checking?
zhangjisheng3@ruijie.com.cn

0 2023-3-29 08:00:24 View all replies
Edited by Zhack A. at 2023-3-29 08:01

May I know the current firmware version of your EG105GW?
The firmware version is ReyeeOS 1.55.1915
The second one is in different location and project?
Yes it is in a different area (within same city) and in a different project (There are only 2 projects under root)

Could you share the network project with read and write permission to me via this email for further checking?
Done.  Please check your email.

0 2023-3-29 10:38:47 View all replies
Zhack A. replied at 2023-3-29 08:00
May I know the current firmware version of your EG105GW?
The firmware version is ReyeeOS 1.55.1915
T ...

okay, I will check and contact you ASAP.

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