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why EG210G-P restart every day? Reply

Sutisan Chamarree

Level 1

why EG210G-P restart every day?
1349 3 2023-5-4 14:12:22
Original
Dear Support
Are there any reports that can be viewed? why EG210G-P restart every day?


RG-EG210G-P

Router
0 2023-5-4 15:17:08 View all replies
Dear Sutisan,

May I please know whether the device has been manually rebooted? If not, may I please know how this device is connected? Could you please describe the network topology and check w
hether the power cord is securely connected?

Best regards,
Jayden

0 2023-5-4 16:51:58 View all replies
GTAC-Jayden replied at 2023-5-4 15:17
Dear Sutisan,

May I please know whether the device has been manually rebooted? If not, may I please ...

I have checked according to your suggestion. everything is tight The connection from the router to this device.

0 2023-5-4 17:10:05 View all replies
Sutisan Chamarree replied at 2023-5-4 16:51
I have checked according to your suggestion. everything is tight The connection from the router to ...
Dear Sutisan,

Could you please provide the current firmware version of the device? Would it be possible to share the network with me to check? If possible, please send the sharing link to postsale@ruijie.com.cn and include the case ID CS20230504-1733673 in the subject. Thank you.


Best regards,
Jayden

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