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You can check according to the following steps: 1. Check whether the device can access the Internet normally.  2. Check the DDNS status, whether the connection status is 'Connection success', if not, check whether the account password is correct and activate it.  3. Ping the domain name on PC to check whether the domain name can resolve the IP address. 4.If the WAN port of the EW is an intranet address, the uplink device needs to configure the port mapping to allow public network users to access the EW. |
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