i have problem with ip address
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on the object it is not possible to add devices to the network that have their own IP addresses, they simply do not connect either by wire or by wi-fi. help me please |
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Hi sir, May I know your device model and SN? May you provide the issue screenshot or video? |
GTAC-Steve replied at 2023-6-21 15:00 H1QH8P800131B |
Dmytro Tselovalnikov replied at 2023-6-25 23:50 Hi sir, May you please tell me the detail issue? May you provide the issue screenshot or video? |
GTAC-Steve replied at 2023-6-26 09:22   |
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when I connect devices with a static address to the network, they do not have no internet. |
Dmytro Tselovalnikov replied at 2023-6-27 14:11 Hi sir, May you share the project with me? This is my email:liuxiyang@ruijie.com.cn Please help share your cloud network with 'read&write' permission to me. The recommended shared Validity Period is 1 week.   |
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