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If the device fails and troubleshooting isrequired, the packet capture result can be analyzed to locate and rectify thefault. Choose Diagnostics> Packet Capture. Select an interface and a protocol and specify the host IP address to capture the content in data packets. Select the file size limit and packet count limit to determine the conditions for automatically stopping packet capture (If the file size or the number of packets reaches the specified threshold, packet capture stops, and a diagnostic package download link is generated). Click Start to execute the packet capture command.  Note: The packet capture operation may occupy many system resources, causing network freezing. Therefore, exercise caution when performing this operation. Packet capture can be stopped at any time. After that, a download link is generated. Click this link to save the packet capture result in the PCAP format locally. Use analysis software such as Wireshark to view and analyze the result.  |
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