Online Client List

Hello, below scenario need assistance.
Devices: Gateway EG105G-v2 --> AP 2200(F)

• After receiving an IP address.
  How does the Router or AP know an STA/Client is actively online and connected via Wireless or Wired?
• What requirement must be met for a STA/Client to show on the "Online client list" on the "Gateway / AP or Cloud"
  

• Because I have some devices which is online with an IP address and Communicating well but doesn't show on the Online Client List.
  

Dear sir

Is there any firewall on your network , have you check whether these port are released on firewall ?
<img alt="image.png">

GTAC-Joy replied at 2023-8-21 10:00
Dear sir

Is there any firewall on your network , have you check whether these port are released on ...

Please read the question again. I don't see how ports fit in this scenario?
I can communicate with the device, which means nothing is blocked?

Zunaid replied at 2023-8-21 13:16
Please read the question again. I don't see how ports fit in this scenario?
I can communicate wit ...

Dear sir
This address and port are for log upload, can you check if it is released?

GTAC-Joy replied at 2023-8-21 20:24
Dear sir
This address and port are for log upload, can you check if it is released?

HI i cannot access that website. Please advise next step.

GTAC-Joy replied at 2023-8-21 20:24
Dear sir
This address and port are for log upload, can you check if it is released?

HI i cannot access that website. Please advise next step.

GTAC-Joy replied at 2023-8-21 20:24
Dear sir
This address and port are for log upload, can you check if it is released?

Hi Any feedback?

I cannot access the URL.

Zunaid replied at 2023-8-26 13:10
Hi Any feedback?

I cannot access the URL.

Dear sir

You need to check whether the URL and port are played on the uplink device, not enter the URL in the browser.

GTAC-Joy replied at 2023-8-29 14:19
Dear sir

You need to check whether the URL and port are played on the uplink device, not enter t ...

Dear sir

I'm sorry I didn't tell you to clear it, I mean is this URL and port released for the uplink device of EG? Is the device online in Cloud? Can you share the network with us, if it's ok, please send the sharing connection to this email chenzixuan3@ruijie.com.cn