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RAP 2200(F) Synchronization Failed from CLOUD to DEVICE(AP) Reply

DORs IT

Level 1

RAP 2200(F) Synchronization Failed from CLOUD to DEVICE(AP)
925 1 2023-10-25 11:28:59
Original
Hi
We currently have 9 AP's RAP 2200(F) and we are trying to update the password, SSID, etc. We always encounter synchronization errors. All active APs are already updated to the latest firmware.




We already tried manually delivering the settings but it also fails. I also tried resetting the AP and adding it again to the cloud but still, it is not syncing.

Thanks
RG-RAP2200(F)

Wireless Configuration Firmware Cloud
0 2023-10-25 11:37:11 View all replies
Hi sir,

May I know is there has firawall in your network? If it is, Please check to see if these domain names and ports are unblocked

May you share the project to my email? this is my email:liuxiyang@ruijie.com.cn


Best regards,
Steve

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