Rap 2266

Hi All
I Have 2× RAP 2266 but I can't seem to get them to mesh.
It does see the Second 2266 but when you click mesh after 5min it fails and says.
The AP isn't on my home network.
I have tried on web,cell phone and the cloud neither of them allow them to mesh.

Dear User 33716,

May I please know if both RAP2266 are upgraded to the latest firmware version?
Please reset the second RAP2266 to factory settings and do mesh again.
You may refer to the following guide for more information:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=4332&page=1&extra=#pid7525


Best regards,
Jayden

GTAC-Jayden replied at 2023-11-1 11:29
Dear User 33716,

May I please know if both RAP2266 are upgraded to the latest firmware version?

Hi Jayden
Thank you for the reply.
Both APs are on latest firmware.
I have meshed a lot of ruijie routers before all of them mesh with no problems.
It seems it's just the Rap2266 to a rap2266 that won't work.
It starts the meshing process and runs for about 5 min and then just gives a red exclamation.
Will take some screen shots and upload soon so that you can see what it is doing.

User 33716 replied at 2023-11-1 15:29
Hi Jayden
Thank you for the reply.
Both APs are on latest firmware.

Dear User 33716,

Would you mind accessing RITA live chat (www.ruijienetworks.com/rita) to discuss this issue with us and we can troubleshoot this issue together more efficiently. The Case ID for this issue is CS20231101-2647411.

Best regards,
Jayden