Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The Category of your Feedback

Your Feedback

Your Email Adress(optional)


Model RG-EW1200 isn't working Reply
Model RG-EW1200 isn't working
476 1 2023-11-18 19:21:48
Dear R&D team,
I have device RG-EW1200. I have a problem that after I power the device, "sys" flashes and the network cannot be used,I tried resetting but it still didn't work.

I look forward to receiving support from the R&D team.

Thanks and best regards.


Other Mesh Wi-Fi
0 2023-11-18 21:07:56 View all replies
Dear Van,

judging from the video, the problem could possibly be hardware issue, please access us at
   to further help determine the cause

Share this topic to


This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd