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Device offline alarm Reply

Javier Barrera Prieto

Level 1

Device offline alarm
700 1 2023-11-24 05:17:32
Original

Hello I just noticed based on the attached log, that my device is going offline so frequently, is this normal?

Thanks.

Type
Updated at
Content
Online/Offline        2023/11/21 12:44:53       
Device online
Online/Offline        2023/11/21 12:13:50       
Device offline. The final time when it sends packets to Cloud is: 2023-11-21 12:04:50(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/20 11:54:41       
Device online
Online/Offline        2023/11/20 11:50:50       
Device offline. The final time when it sends packets to Cloud is: 2023-11-20 11:41:50(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/20 10:26:38       
Device online
Online/Offline        2023/11/20 10:26:30       
Device offline. The final time when it sends packets to Cloud is: 2023-11-20 10:17:30(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/17 15:41:56       
Device online
Online/Offline        2023/11/17 15:13:01       
Device offline. The final time when it sends packets to Cloud is: 2023-11-17 15:04:01(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/17 15:10:34       
Device online
Online/Offline        2023/11/17 15:04:22       
Device offline. The final time when it sends packets to Cloud is: 2023-11-17 14:55:22(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/14 17:24:20       
Device online
Online/Offline        2023/11/14 17:22:21       
Device offline. The final time when it sends packets to Cloud is: 2023-11-14 17:13:21(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/14 16:19:06       
Device online
Online/Offline        2023/11/14 16:18:50       
Device offline. The final time when it sends packets to Cloud is: 2023-11-14 16:09:50(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/14 15:54:32       
Device online
Online/Offline        2023/11/14 15:35:30       
Device offline. The final time when it sends packets to Cloud is: 2023-11-14 15:26:30(It is an estimated value. The deviation is 1 minute.)
Reboot        2023/11/14 15:04:27       
Device restart
Online/Offline        2023/11/14 15:04:27       
Device online
Online/Offline        2023/11/14 14:41:52       
Device offline. The final time when it sends packets to Cloud is: 2023-11-14 14:32:52(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/14 12:58:52       
Device online
Online/Offline        2023/11/14 12:58:00       
Device offline. The final time when it sends packets to Cloud is: 2023-11-14 12:49:00(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/10 16:04:16       
Device online
Online/Offline        2023/11/10 16:04:10       
Device offline. The final time when it sends packets to Cloud is: 2023-11-10 15:55:10(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/10 16:00:13       
Device online
Online/Offline        2023/11/10 15:32:20       
Device offline. The final time when it sends packets to Cloud is: 2023-11-10 15:23:20(It is an estimated value. The deviation is 1 minute.)
Online/Offline        2023/11/10 10:19:20       
Device online
Online/Offline        2023/11/10 10:12:31       
Device offline. The final time when it sends packets to Cloud is: 2023-11-10 10:03:31(It is an estimated value. The deviation is 1 minute.)
Reboot        2023/11/07 05:05:08       
Device restart
Online/Offline        2023/11/07 05:05:08       
Device online
Online/Offline        2023/11/07 00:01:40       
Device offline. The final time when it sends packets to Cloud is: 2023-11-06 23:52:40(It is an estimated value. The deviation is 1 minute.)

RG-RAP2200(E)

Wireless
0 2023-11-24 08:38:45 View all replies
Dear:

Can you help us to know the following:

May I know the firmware version of your AP please?

How is the power supply of your AP, is it through PoE or charger?

Does the energy in your side is normal or have you suffered any power outage?

Regards,

Javier

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