Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Delete Empty Projects Reply

User 87329

Level 1

Delete Empty Projects
643 5 2023-12-27 23:25:22
Original
The situation is as follows. A project was transferred several times due to some conflicting instructions.
Currently the dropdown box containing the projects hold 3 entries but 2 of them are empty and only the 3rd entry has the active project.

There is nothing to unbind to since there is no device in the 2 projects.

Any help would be greatly appreciated.
Ruijie Cloud

Troubleshooting Cloud
0 2023-12-29 05:28:04 View all replies
Dear,
Good  day!

To able to delete  the empty projects that have been created in the accounts, you must follow the following  steps.
In the project that is empty, go to the 'Action' colum and select the three dots.
Then choose 'Delete' to remove and disappear from the list.



To delate the project that were received, select 'Received', go to the 'Action' colum,and select the 'share'  icon whit an 'x'.  
Then   the  project will be remobved from list.




Regards

0 2023-12-29 06:48:50 View all replies

As seen here. There is nothing inside. In this picture the first project named red is selected but it's empty.
zsa is also empty. Only project hel has a device in it.



0 2023-12-29 08:07:23 View all replies
User 87329 replied at 2023-12-29 06:48
As seen here. There is nothing inside. In this picture the first project named red is selected but ...

Dear,
Could I know from where you nedd to delete the empty  projects?
The  steps I shared are  within the Ruijie Cloud.
Regards.
Karen  support team

0 2023-12-29 23:44:28 View all replies
AnaKarenDuranUrrutia replied at 2023-12-29 08:07
Dear,
Could I know from where you nedd to delete the empty  projects?
The  steps I shared are  wit ...

Apparently if it's an empty project the only choice is to delete the account and re-register to the project as a new account.

I fixed this issue by exactly doing the above.
Delete old account.
Reregister to project.

Thank you for the help.

0 2023-12-30 03:37:08 View all replies
User 87329 replied at 2023-12-29 23:44
Apparently if it's an empty project the only choice is to delete the account and re-register to th ...

Dear,
We are  here to help you.

Regards

Releated Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd