Can't update my firmware. The Ruijie cloud says it needs upgrade but cannot upgrade Current Firmware:EG_3.0(1)B11P35,Release(08132702) |
Dear sir May I know the your email address? this issue will happen if the current firmware of your device is too old Need to upgrade to the intermediate version and then to the latest version or you can come to rita: https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us so we can send you the firmware Best regards, Ross |
GTAC-Ross replied at 2024-1-18 20:45 |
GTAC-Ross replied at 2024-1-18 20:45 i have problem same, what version number of intermediate version ? |
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