Client isolation

Dear team,

Client isolation, this fonction working in cloud management?

Dear sir

You can configure client isolation by using the network control access feature, here is the guide to configure it: https://cloud.ruijienetworks.com/help/#/ArticleList?id=692b346a58b64b3482800c7e1fc4b096

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Best regards
Jenny

GTAC-Jenny replied at 2024-2-25 09:33
Dear sir

You can configure client isolation by using the network control access feature, here is th ...

Hi Jenny,
as mentioned in the below screenshot, Connected clients on this Wi-Fi network are isolated and cannot communicate with each other. do not work!



regards

Ghali Haythem replied at 2024-2-27 04:01
Hi Jenny,
as mentioned in the below screenshot, Connected clients on this Wi-Fi network are isolat ...

Dear,  good day.
In this case, if you have activated the feature on the device and it doesn't work because you can still communicate with the devices on the network, you should verify that the device has the latest firmware version. If so, and it still doesn't take the configuration, I recommend that you contact us through live chat to review it in detail.

Best regards.
Karen

AnaKarenDuranUrrutia replied at 2024-2-27 07:29
Dear,  good day.
In this case, if you have activated the feature on the device and it doesn't work ...

good day karen,

can please help me how to use live chat?

regards

Ghali Haythem replied at 2024-2-27 04:01
Hi Jenny,
as mentioned in the below screenshot, Connected clients on this Wi-Fi network are isolat ...

Dear sir

Here the client isolation function only take effect on the users which are connected to the same Wi-Fi of the same AP. If they are connected to the same SSID that broadcast by different APs, they can not be isolated successfully. If you still have doubts about this issue, please help share your network to us via email: service_rj@ruijienetworks.com for privacy purpose. We will check and provide a better solution ASAP.





Best regards
Jenny