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Cannot upgrade firmware - ES205GC-P Reply

Sanoor

Level 1

Cannot upgrade firmware - ES205GC-P
1197 6 2024-5-30 21:53:20
Original
Hello,, I am trying to upgrade the firmware of my ES205GC-P switch.

However, it continuously fails. I tried via the cloud, and via local panel .bin upload. Always fails.



RG-ES205GC-P

Switch Troubleshooting
0 2024-5-31 14:13:19 View all replies
Hi Sanoor,

Good day.
Could you share with us the steps you've done to upgrade the ES205GC-P in local panel ?

If you still can't upgrade locally, you may try export config and reset the device in leisure time.
Here is the bin file to choose:
https://reyee.ruijie.com/en-global/resources/software/rg-es205gc-p-b1p27-software/rg-es-205gc-p-b1p27-firmware/




RD,
David

0 2024-5-31 15:12:08 View all replies

Hi David
I did download that firmware version and also tried to “upgrade” to the previous version.
from the local network, I logged into the switch’s admin panel using the local IP. Then Settings then upgrade and selected the bin file there.

i also tried to reset to factory settings.
All failed.



0 2024-6-2 10:08:21 View all replies
Sanoor replied at 2024-5-31 15:12
Hi David
I did download that firmware version and also tried to “upgrade” to the previous versio ...

Dear sir

May I know your switch hardware version, can you show me a picture that what errors were prompted when you failed to upgrade the switch firmware version?


Best regards
Jenny

0 2024-6-2 10:11:17 View all replies
GTAC-Jenny replied at 2024-6-2 10:08
Dear sir

May I know your switch hardware version, can you show me a picture that what errors were ...

Dear sir

The B1P27 firmware can support these products:




You can check the details via this link on page 11: https://www.ruijienetworks.com/resources/preview/rg-es200-release-notes-b1p27
If the problem still exists, please send your device SN to my email: yujiamin1@ruijie.com.cn and attach this link to further confirm this issue. Thank you for your cooperation.


Best regards
Jenny

0 2024-6-2 13:59:22 View all replies
GTAC-Jenny replied at 2024-6-2 10:11
Dear sir

The B1P27 firmware can support these products:

I have sent you an email.
The HW version is 2.3

0 2024-6-2 14:52:58 View all replies
Sanoor replied at 2024-6-2 13:59
I have sent you an email.
The HW version is 2.3

Dear sir

As confirmed B1P27 firmware can not support ES205GC-P with hardware version 2.30


I will feedback to my team and reply to you ASAP.

Best regards
Jenny

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