Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Compare Data Usage with Starlink Report Reply

Tran Tan Liem

Level 1

Compare Data Usage with Starlink Report
1357 2 2024-6-7 07:48:45
Original
Dear Sir,
I compare data traffice used with data Elcome report not match after 7 days, pls check your system calculator data usage!
Best Regards!




Ruijie Cloud

Ruijie Cloud
0 2024-6-8 00:52:20 View all replies
Hi:

I need to confirm with you the information could you please agree or correct me if I'm wrong?

you created the voucher on the cloud, and then in the past 7 days, you compared the data report provided by Starlink with the data report on the cloud, and you have found that the traffic Statistical Data for the same voucher is different, right?

Please, let me know your answer.

Regards,

Javier

0 2024-6-8 06:53:00 View all replies
GTAC--Javier replied at 2024-6-8 00:52
Hi:

I need to confirm with you the information could you please agree or correct me if I'm wrong?

Dear Javier,
I can't repair your system, but I know algorithm calculator data usage in your system Ruijie Cloud is incorrect, you have to fix error ...

Pass 7days, I have follow traffic used 20 vouchers day by day, also check total traffic use, and I compare total data with Starlink report dash board for data usage, it is difference about 100GB (Your system calculator data usage less than Starlink report)
Could you give your email, I send table which I follow day by day for you check
Thanks

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd