site to sitevpn

Hi, I need help connecting the headquarters containing device ruijie rg-nbr6210-e  and the  branch containing device SOPHOS. I have made all the required settings, but there is no connection to find out more. I am at your disposal. Thank you.

Hi, faycal houbbane

I‘m sorry that we can't provide a specific solution for you based on current information.
Can you help to check the following aspects：
1. Check if the configurations are consistent on both HQ and branch.
2. Check the WAN IP address on the NBR6210-E; if it's a private IP, please configure port forwarding on the uplink device having a public IP.
If the issue still exists, please help to collect the result of above and talk with me again. I would be glad to help you in the Community.

Best regards,
Jayden

GTAC-Jayden replied at 2024-6-16 09:05
Hi, faycal houbbane

I‘m sorry that we can't provide a specific solution for you based on current i ...

HI Jayden

this is my config in headquarters   for site to site withe a SF01V (SFOS 20.0.1 MR-1-Build342) branche

faycal  houbbane replied at 2024-6-20 18:15
HI Jayden

this is my config in headquarters   for site to site withe a SF01V (SFOS 20.0.1 MR-1-Bu ...

Hello sir,
1. Plz check if you HQ domain name----the ruijie ddsn domain, has it mapped to a public ip? If it is not, plz make sure it is mapped to a public ip.
2. Plz make sure that your NBR has upgrade to the latest firmware version.
3, since here is no branch setting, plz make sure that the 2 sides VPN config is consistent, especially the pre-shared key, and make sure the HQ network of brach config is the local network here at branch configuration.

GTAC-Stella replied at 2024-6-20 18:41
Hello sir,
1. Plz check if you HQ domain name----the ruijie ddsn domain, has it mapped to a public ...

hi
1 yes my domain is mapped to my publec ip
2 Firmware Version:
NBR_RGOS 11.9(6)B17P3, Release(11161700)

3  in branch setting Iuse this config




I have no connection etableched thanx