Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Regarding old Devices and its SN number Reply

Roshan Shrestha

Level 1

Regarding old Devices and its SN number
995 2 2024-7-25 13:17:55
Original
Dear Team,
How can i get the SN. number of old devices which has been deleted from project.

RG-EW1200

Troubleshoot Guide Other Mesh-Wi-Fi
0 2024-7-25 20:16:33 View all replies
Hi, Roshan Shrestha,

Can I know whether thedeivce is by your side? You can check the SN on the lable of the deivce.
Or can you log in to deivces? if yes, you can login to the eweb to check the device SN.

0 2024-7-25 21:15:19 View all replies
Dear Roshan Shrestha
If the device was online before in your project, you can check the execution log to see the deleted record.
And the step is: Logs & Alarms > execution log

As shown in the figure below





Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd