A switch can not add to Ruijie cloud
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Hi sir, Please refer to this link to do troubleshoot first:https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=767&extra=page%3D1 Best regards, Steve |
GTAC-Steve replied at 2024-8-6 10:35 I think the reason is that this SN cannot be added to rujie cloud.Could you give me some help，Thanks. |
Qua Zhang replied at 2024-8-6 10:42 Hi sir, May I know your device's SN? Best regards, Steve |
GTAC-Steve replied at 2024-8-6 11:24 G1NA0G300041C |
Qua Zhang replied at 2024-8-6 11:27 Hi sir, I checked this Switch already online on cloud.  Please help supply the device picture containing SN and Time Watermark to prove you own this device now，or supply the purchase invoice of this device, so that we can assist to unbind it from other's account for you. Best regards, Steve |
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