cloud
|
cloud waiting |
|
Hi which your device model 1. check your device network config check the dns server is 8.8.8.8, and ping 8.8.8.8 is reachable. 2.if you are Reyee device , please click sytem--> cloud config 3.To check if have firewall in your network. The firewall policy needs to open all ports to the cloud. Please provide the device model you are looking for and we can provide specific inspection methods for that specific device model. |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
