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Ruijie AP820-I that cannot go online in the Ruijie Cloud Reply

SLAMET FUAD DWIANTO

Level 1

Ruijie AP820-I that cannot go online in the Ruijie Cloud
551 3 2024-9-7 13:24:32
Original
"I have a Ruijie AP820-I that cannot go online in the Ruijie Cloud, even though it has already received an IP address in the cloud. I have also tried changing the CWMP settings. Could you please provide a solution?"



Ruijie Cloud

Ruijie Cloud
0 2024-9-7 13:32:45 View all replies
Hello,
Please kindly refer to this guide to fix your issue: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3017&extra=page%3D1
If the issue still exists, please help to collect the result of all your test screenshot and talk with me again. I would be glad to help you in Community.

Best regards,
Micca

0 2024-9-7 13:53:32 View all replies
Edited by SLAMET FUAD DWIANTO at 2024-9-7 13:55

GTAC-Micca replied at 2024-9-7 13:32
Hello,
Please kindly refer to this guide to fix your issue: https://community.ruijienetworks.com/for ...





0 2024-9-16 17:23:50 View all replies
SLAMET FUAD DWIANTO replied at 2024-9-7 13:53
GTAC-Micca replied at 2024-9-7 13:32
Hello,
Please kindly refer to this guide to fix your issue: htt ...
Hello,
If ping domain failed, pls try to change DNS to 8.8.8.8 and test again
CLI command: Ruijie(config)#ip name-server 8.8.8.8
Web configuration:
  

Micca

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