Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Problem 2.4GHz Reply

User 68989

Level 1

Problem 2.4GHz
340 3 2024-9-24 11:28:11
Original
Devices connected on the 5GHz band work fine, but devices connected on the 2.4GHz band do not work Internet.


RG-RAP2260(G)

Wi-Fi 6 Wireless
0 2024-9-24 11:48:01 View all replies
Dear customer
Did they use the same ssid or different ssid?

0 2024-9-26 12:05:02 View all replies
GTAC-Tom replied at 2024-9-24 11:48
Dear customer
Did they use the same ssid or different ssid?

Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have the same problem; everything that connects to 2.4GHz networks is left without internet access.


Thanks,

0 2024-9-26 13:14:15 View all replies
User 68989 replied at 2024-9-26 12:05
Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have t ...

Dear customer
can you try a IOT ssid to test


Best Regards
tom

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd