The ptoblems of Ruijie rg-ew1300g and Reyee App.

The problems I have got with ruijie router and Reyee App.

1. Reyee Apps Size 121 MB, it takes 40 seconds to 1 minute to open such big apps.  Whereas my TP link on Tether takes 5-7 seconds.  Refreshing client list in Apps comes after 10-15 seconds.  The client shows online for 3-4 minutes even when WiFi is turned off.

2. If you change a clien name in Reyee App, it does not change in the browser, if you do it in the browser, it does not change in the app.  Means There’s have no sync with one another.

3. Tp-link archer c86, ax53 and some other routers have New device connection notification.  Anyone scanning or otherwise connecting can be blocked in no time.  Which is a very useful feature.  There is no such thing in Reyee.  [****★**★ Points ]

4. Even if there is no net on Tether, as a local device, you can enter the app and work, but if there is no net on Reyee, you cannot do anything inside, you have to enter the browser as a local device, and you also have to turn off mobile data.

5.  In Tether Google commands can be given, such as: Turn on/off my router L.E.D.  Or Turn on/off my guest network.

6. Server cannot be blocked in parental control.  If you write some keywords in Tether, you cannot enter all those servers.  Parental Control You have a great feature to block certain days of the week at certain times.  It would be best to give the date option as well.  After 1 week or 2 weeks or 1 month after giving time to someone, it will be auto blocked.  It would be great if you could give it another option.

Hello,

Thanks for sharing your detailed experience with the Ruijie router and Reyee App. We can definitely understand the frustrations you're facing. Based on your points:



App Size and Speed: The slower loading times compared to TP-Link’s Tether is a big issue, especially when quick access is needed. We will optimize performance in the future update.


Syncing Issues: The local laboratory did not repeat your problem, the APP and WEB management terminal name modification can be synchronized; Please update your APP version or try several times to check if the problem persists.

New Device Notification: TP-Link’s instant notification and blocking of new device connections is a great security feature, and we agree that Reyee could benefit from something similar. It would give users better control over their network.

Offline App Access: It’s frustrating that Reyee requires an active internet connection to work in the app, whereas Tether allows offline control. This is a clear advantage for TP-Link.

Google Voice Integration: Being able to control basic functions like turning on/off the LED or guest network using voice commands is a great feature on Tether. Reyee could definitely add some smart home integrations to improve ease of use.

Parental Control:While the the EW1300G has parental the control option like Blocked Time Management, adding the option to block specific servers and schedule access restrictions over a set period of time would make parental control much more flexible and user-friendly. Adding more customization options would definitely improve it.

These features and issues definitely highlight areas where the Reyee app could improve. We will summit your feedback to our R&D team.