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Cloud Activation - Failed to get Activation Email Reply

User 97894

Level 1

Cloud Activation - Failed to get Activation Email
158 1 2024-11-24 00:00:40
Original
I have registered for a new cloud account and currently have a time limited account which must be activated within X days. The issue I am having is that I am failing to get the activation email.
I have checked my local spam filter.
I also have a cloud-based anti-spam system and have used it for years with complete success. I have whitelisted both the [color=rgba(0, 0, 0, 0.65)]mail.ruijie.com.cn and the
[color=rgba(0, 0, 0, 0.65)]ruijie.com.cn domains and inspected its quarantined list. In short, I can find no evidence that I received this email. Do you have any ideas or an alternative mechanism to activate the account?


[color=rgba(0, 0, 0, 0.65)]Thanks

Ruijie Cloud

Cloud Ruijie Cloud
0 2024-11-24 09:49:00 View all replies
Dear user,

Could you send an email with the following content to "service_rj@ruijienetworks.com" so we can activitate the account manually for you?


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