RG-WALL 1600-Z-S Series R9 firmware VS R8P5

Good Day,
I just wanted to know why the R8P5 firmware is later then the R9 firmware for the RG-WALL 1600-Z-S Series.

On my firewall, i have a 500gig ssd drive installed. as soon as i install the R8P firmware, i get a error on the firewall saying that the ssd is not compatible with the firewall and i need to install a Ruijie compatible ssd.

But when i install the R9 firmware, i have no errors at all and i can see my ssd working fine.




Also when i go to the
https://secloud1.ruijie.com.cn/ and look for firmware for the firewall, it has all been removed.

dear sir
good day
could u tell me which vendor your ssd drive is from
Best regard, Alan

GTAC-Alan replied at 2025-1-13 21:21
dear sir
good day
could u tell me which vendor your ssd drive is from

Hi Alan,
the ssd is a Patriot P210 which is a 512 GB.
The ssd works with R9 but gives error on R8 firmware.
Also why is the latest firmware on the cloud R8 and not R9?

GTAC-Alan replied at 2025-1-13 21:21
dear sir
good day
could u tell me which vendor your ssd drive is from

Also,
I have another client that has the same ssd make and model and was working fine with no issues on a older version of R8. But two days ago, there was an update available on the cloud R8P5 which i then updated the firewall and now it also have the hard disk not compatible issue. It has to be a bug in your firmware.


I will have to change the firmware to R9 to fix this issue.

Clint Thebus replied at 2025-1-22 18:18
Also,
I have another client that has the same ssd make and model and was working fine with no issu ...

Hi GTAC-Alan,
Do you work for Ruijie?

Clint Thebus replied at 2025-1-28 18:39
Hi GTAC-Alan,
Do you work for Ruijie?

Hi Does anyone have any information regarding t this issue.
RG-WALL 1600-Z-S Series R9 firmware VS R8P5