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VOUCHER TRAFFIC USED/TOTAL REMAINS @ 0MB AFTER VOUCHER IS ACTIVATED. Reply

LAMENT MABASA

Level 1

VOUCHER TRAFFIC USED/TOTAL REMAINS @ 0MB AFTER VOUCHER IS ACTIVATED.
58 1 2025-2-22 14:07:25
Original
Hi. I use Reyee EG-RG105 G v3 router, Ruijie RG-RAP6262 (G), and Ruijie RG-RAP6202 (G) for voucher authentication. The problem is that when the voucher is activated, the traffic used by the voucher stays 0MB. How can this be resolved?
RG-EG105G V2

Authentication Router
0 2025-2-22 18:10:16 View all replies
Hello,

Please share following information with me:
1. device list: including device model and firmware version
2. captive portal configuration screenshot
3. user group configurartion screenshot

4. client list ( search based on a specific voucher code)

best regards,
Micca

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