My gateway router always gets restarting, and it's always happening when crucial time.

What's the cause of this? It's always happening.
Model：EG105G-P-V3
Mode：router mode
Firmware Version：ReyeeOS 2.324.0.2328
Hardware Version：1.00

Dear customer,
It appears your device reboots frequently.
You can check if your device is configured with shceduled reboot in this page.



In addition, may I ask if it is powered with it original adapter?
If the issue persists, contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.

GTAC-Ryan replied at 2025-2-26 19:10
Dear customer,
It appears your device reboots frequently.
You can check if your device is configured ...

It is disabled.




And, yes. It is the original power adapter.

Trusty Hoister replied at 2025-2-27 08:48
It is disabled.

Hello, Trusty Hoister!
I’m experiencing a similar issue, and I wonder if you’ve already managed to resolve it. Could you please share how you solved the problem if you’ve already fixed it?
Model: EG210G-P
OS: 2.324.0.2328
I encountered this issue after upgrading the firmware. I’m not sure if it’s caused by the firmware or not, so I tried downgrading to the previous firmware. i am currently waiting for the results.