Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

How to do password restoration? Reply

GTAC-Sophia

Level 6

Ruijie Staff

How to do password restoration?
456 0 2025-4-7 22:59:19
Original
Application Scenario
When the administrator forgets the login password, you can restore the currentpassword to the default password.
Procedure
(1) Access the UserLogin page of the webmanagement platform.
(2) Click Forgot Password?.
(3) Perform the operation as instructed on the page.
a. Hold down the Reset button for over 5s until the device is restoredto the factory mode.
b. Connect the management PC to port 0/MGMT on the device panel througha network cable and set the IP address of the PC to one in the same networksegment as that of port 0/MGMT (default address: 192.168.1.200), such as192.168.1.201. Log in to https://192.168.1.200 and enterthe default username and password (adminand firewall).
c. After login, click Restore Backup File. Then, the system prompts you to restart the device. After thedevice restarts, the web login account and password are restored to admin and firewall, and the other configurations are retained.





d. Log in to the device using the default account and password (admin and firewall) and change the password as required.

RG-WALL Z Series

Firewall
There are no replies.
Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd