MAC conflict or loop on the port LAN1 WAN - Wireless

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MAC conflict or loop on the port LAN1 WAN Reply

Ga IT

Level 1

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MAC conflict or loop on the port LAN1 WAN

281 2 2025-4-17 22:53:02 Subscribe

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im using RAP2200(E) connected to the cloud, and i have issue about this alarm notification "MAC conflict or loop on the port LAN1 WAN".

this happen almost every day, when it happen, the internet connection down for several minutes. how to solved it ?

RG-RAP2200(E)

Wireless

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Ga IT Level 1

0 2025-4-19 00:28:10 View all replies

any comment ?

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José Arturo González López Level 1

0 2025-4-22 09:40:40 View all replies

Ga IT replied at 2025-4-19 00:28
any comment ?

Hello dear customer!
This error means the switch is detecting the [strong]same MAC address appearing on multiple ports[/strong], often rapidly flipping between them. This typically points to:

A [strong]Layer 2 loop[/strong] — two links connecting switches without STP, loop protection, or proper trunking.
[strong]Incorrect VLAN or port config[/strong], causing MAC learning issues.

But each project is very different and with the information provided here it´s not really helping us where the issue is, it´s a good isea to open a live chat and provide access to your porject so we can troubleshoot accordingly
My best regards

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