roujie capitve portal cloud or local is not appear after wifi connected
|
Hi All the sudden, roujie capitve portal cloud or local is not appear after wifi connected what could be wrong ? |
|
Dear sir, Good day. May I know your currently setting? What device you use as authenticate device? Best regards, TAC |
GTAC-Lex replied at 2025-5-13 18:23 currently i have disable the portal authentication, because it does get correct Vlan ip, but just not showing out portal page, so i don't have internet access. so I have now disable. i using Gateway RG-EG105 |
Andy Hsu replied at 2025-5-13 18:52 Dear sir, Good day. Please first make sure your EG is running with the latest firmware version. Could you kindly record a video when you run authentication? Is there any prompt shows? If the portal is not showing, try visitr 1.1.1.1 in your browser and see if the portal shows. Best regards, Lex |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
