The problem with Cloud
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Good afternoon. The status of some equipment is not updated in the merchant profile. How can I force an update? All the equipment is online. Access is available locally. After restarting the devices, they are not displayed in the cloud. |
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Dear Customer, To effectively solve the issue, we encourage you to reach out to us through RITA( www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly. Thank you. |
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