AP820-L(V2) Intermittent Ping Timeouts with Firmware AP_RGOS 11.9(6)W5, Release(12140601)
|
I manage several AP820-L(V2) devices. These devices previously ran AP_RGOS 11.9(6)W3B1, Release(11160201) without issues. However, after upgrading to AP_RGOS 11.9(6)W5, Release(12140601), many devices started experiencing intermittent ping timeouts. I've observed this occurring 4-5 times per day when checking every minute. Upon downgrading back to AP_RGOS 11.9(6)W3B1, Release(11160201), the problem resolved. Please investigate and fix this issue. |
|
Thank you for your inquiry. I have noticed the problem caused by this problem. If it is convenient, can I know what the specific network topology of this project looks like? |
GTAC-Eric replied at 2025-7-3 20:33 Mikrotik (Netwatch) ping every minute to AP > ES210GC-LP > RG-AP820-L(V2) Ping to devices that use native vlan 1 AP use vlan 101 and 102 for data (trunk vlan 1, 101, 102)  |
User 29242 replied at 2025-7-3 23:51 Thank you again for your prompt reply, sir. If it is convenient, can we select another AP to upgrade and observe the phenomenon again? |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
