Issue Description 1. Reyee switch can’t be logged invia its management IP address 2. The account and password areincorrect causing the login failure Device model and firmware
Issue 1: Reyee switch can’t be logged invia its management IP address 1) Method 1: Log in to the device via default management IP address 10.44.77.200 with the default password:admin 2) Method 2: If your device is online on Ruijie Cloud, you can create a tunnel on Ruijie Cloud to log in Reyee switch. Issue 2: The account and password are incorrect causing the login failure Step 1: Check whether the device is online on Ruijie Cloud. If the device isn’t online, please follow this guide https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3290&extra=page%3D1 to solve it. Step 2: Check that the project password on the Cloud matches the customer's current password. If the device is online, the user's login password is the same as the project password. Check whether the password of the cloud device is synchronized normally, if not, please click Manually Deliver to manually synchronize the password, after the synchronization is successful, you can use the project password to log in to Reyee switch. If the device is offline and the password cannot be confirmed, reset the device and log in to the device using the default IP address 10.44.77.200. |
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