Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Master Account Setup Reply

Chris Ash

Level 1

Master Account Setup
2961 5 2022-7-14 08:42:46
Original
Hi,
I have a few questions about setting up the MSP portal within Ruijie cloud.
  • Firstly, are we able to use SSO and have it federated with Microsoft Office365 to save creating sub accounts for all our staff?
  • If not, then are you able to change my admin username from chris.ash@tbtcnorthernnsw.com.au to extapps@entouragetechnology.com.au please and retain the same password, or set me a new one?
  • I have this morning tried to setup a new account with extapps@entouragetechnology.com.au but we do not get the welcome email

  • Can you please confirm if we have existing projects setup that are not sitting in a project group, is it possible to move the project into a group somehow?

Thank you
Ruijie Cloud

Cloud
0 2022-7-14 12:58:57 View all replies
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do not get the welcome email


---Please share following information to us, so that we can acitve the account for you



Can you please confirm if we have existing projects setup that are not sitting in a project group, is it possible to move the project into a group somehow?


---Please refer to the following guide to do it.

https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3821&extra=page%3D1


0 2022-7-14 13:55:11 View all replies
GTAC-Daisy replied at 2022-7-14 12:58
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do  ...

Details as requested anyway

Chris Ash
1300011266
Entourage Technology Pty Ltd

0 2022-7-15 05:59:39 View all replies
GTAC-Daisy replied at 2022-7-14 12:58
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do  ...

This guide to hand over networks does not allow you to move them to a project group folder within the same tenant which is what I am asking???

0 2022-7-18 10:03:04 View all replies
Chris Ash replied at 2022-7-14 13:55
Details as requested anyway

Chris Ash

Actived


0 2022-7-18 10:06:12 View all replies
Chris Ash replied at 2022-7-15 05:59
This guide to hand over networks does not allow you to move them to a project group folder within  ...

Sorry don't support it. Only can handover to another tenant.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd