Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Official
【Speak out Your Complaints】 Rita & Live Chat & Community Reply

admin

Level 4

【Speak out Your Complaints】 Rita & Live Chat & Community
5452 11 2022-10-25 10:35:37
Original
Why your Rita always gives me an irrelevant answer?
Why take me so long to access your Live Chat?  
Why the content in Community is not what I want?
... ...
I believe you must have a lot to say!  
Now, we invite you to establish our Service Channels! Come on and leave your complaints and suggestion in the comment area!
We will answer your suggestion timely!


Other

Activities Other
0 2022-10-25 14:38:12 View all replies
Hi everyone, we will so appreciate to hear all your complaints and suggestions about our Live Chat. That will help us to continuously improve  Live chat to provide you better service.
We need your voice

0 2022-10-25 14:52:31 View all replies
Hello everyone,
I'm Sophia, the operator of the Community. Ruijie Community is a platform where you can solve your problems and discuss the topics. If you have any suggestions or comments about our Ruijie Community, welcome to leave you comment to let me know.
I'm always here to listen to your voice! Thank you so much!

0 2022-10-25 15:05:33 View all replies
Hi everyone. Rita robot is ready to provides you with better self-service in technical problems.
Your advice is important for us to make improvement. If you have any complaints or suggestions,welcome to share with me in the comment area. Thank you!

0 2022-10-26 18:04:56 View all replies
Hi Sir
Thanks for getting back to me I very happiness for talking about coordinate work with our RITA Team it's help support also experience networking we are walking together


0 2022-10-26 20:25:16 View all replies
CYN COMMUNICATION CO.,LTD. replied at 2022-10-26 18:04
Hi Sir
Thanks for getting back to me I very happiness for talking about coordinate work with our RIT ...

Hi sir, we are so happy to hear your comments and thanks for your trust. It's your cooperation and feedback that makes our service and product better.  We will continuously provide high-quality service for all of you


0 2022-10-28 18:54:45 View all replies
Hi guys Quentin here. I have to change the frequency in the APs website and would like if we can have that feature in the app. Other then that no complaints

0 2022-10-29 16:10:52 View all replies
unknown unknown replied at 2022-10-28 18:54
Hi guys Quentin here. I have to change the frequency in the APs website and would like if we can hav ...

Hi sir,
Let me feedback your requirement to our colleagues. Thank you for your comment!

0 2022-11-1 10:25:29 View all replies
We really love RITA and live chat, because it very useful for us site and can be support in timely. But as for the Community, from now maybe we have only a little bit database. some key word can not direct search from here


0 2022-11-1 10:29:13 View all replies
Vincent replied at 2022-11-1 10:25
We really love RITA and live chat, because it very useful for us site and can be support in timely.  ...

Hi sir,
Really thanks for your sincere suggestion on our service channels. I'm really happy to hear that our RITA and live chat help you a lot. As for the community, we will still improve it and hope it will solve you more daily problems in the future!

0 2022-11-1 10:54:01 View all replies
If there is Thai language as well, that would be great.

0 2022-11-1 15:03:51 View all replies
Attaphol Nitayawimol replied at 2022-11-1 10:54
If there is Thai language as well, that would be great.

Hello sir,
May I know which service channels you refer to? Rita, Live chat or Community?

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd