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Activation of Account Reply

unknown unknown

Level 1

Activation of Account
2376 4 2023-4-7 02:19:46
Original
I never REICEVE AN email for activation of the Acount can you activate my acount ??
Ruijie Cloud

Cloud
0 2023-4-7 09:45:01 View all replies
Dear sir


Thank you for your feedback.I will check it and reply to you ASAP.


Best regards

Jenny

0 2023-4-7 09:56:20 View all replies
Dear sir

Here is your case id of this issue: CS20230407-1611997, please take this case id and provide your activated account to our postsale support mail: service_rj.ruijienetworks.com so that I can send you the activation link to activate your account.

Best regards
Jenny

0 2023-4-7 12:51:17 View all replies
GTAC-Jenny replied at 2023-4-7 09:56
Dear sir

Here is your case id of this issue: CS20230407-1611997, please take this case id and provi ...

I cannot do a case Id cause my acount is not veryfied.  I need to send e-mail to the email you send me ?
service_rj.ruijienetworks.com


0 2023-4-10 14:56:46 View all replies
unknown unknown replied at 2023-4-7 12:51
I cannot do a case Id cause my acount is not veryfied.  I need to send e-mail to the email you sen ...

Dear sir

I check your account has activated. May I know whether you have another account that needs to activate?

Best regards
Jenny

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