Trouble AP820-L(V2) - Always Hung & Need Hard Reboot
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Dear Ruijie Team, We have problem with this AP820-L(v2) the device always hung and need hard reboot to back normal again, there is no log and device status offline when hung. Firmware : AP_RGOS 11.9(6)W1B1, Release(09180101) SN : G1QPCF6264578 We already troubleshoot with the cable, we change the cable but stil same. Please help us. Regrads, Ridwan. Helpdesk Support. |
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Dear Sir/Madam, May I know if the hung means that it will restart? or the power loses? Best regards, Edwin |
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Dear Sir/Madam, May I know the whole topology of this network? Eg.Isp modem——Router——Switch——AP820. and how the AP820 is powered up? Best regards, Edwin |
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