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How to check when users get slow speed? Reply

GTAC-Sophia

Level 5

Ruijie Staff

How to check when users get slow speed?
1618 0 2023-7-11 17:41:18
Original
1. Topology


1.Check if you can get normal speed from ISP withwire connection. If the speed test is normal, follow the next step.
2.Check if you get normal speed from wirelesstests. If you can not get to normal speed, check the radio setting.
Or enable Wi-Fi Optimization if there are a lot of APs on the network. if it cannot solve the problem, follow the next step.




3.Check if Gateway has enabled the Flow Control function. (Ruijie/Reyee EG have some differences)





4.Check if Switch has enabled the Flow Control function.(Ruijie/Reyee switches have some differences)





Verification:
Run the speed test, the user can get normal network speed.



RG-EG210G-P

Configuration Router
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