Hi, We have enabled voucher authentication in Captive Portal on Ruijie Cloud, for wireless users. But the landing page is not able to display, we do have external firewall and web filtering internet traffic. What is the Servers IP / port and Web URL need to allowed in Firewall? We will create a new firewall rules to allow traffic to Ruijie Portal. We tried to allow traffic to portal.ruijienetworks.com but failed to load the portal. Please assist. |
Dear sir Did you release the DNS address and port 53 on the firewall? |
GTAC-Joy replied at 2023-4-14 13:15 HI, We are using router as DNS server, it works well. |
Kian Shuen Lim replied at 2023-4-14 14:16Dear sir Can you try set the DNS to 8.8.8.8 for user on DHCP pool configuration and released 8.8.8.8 wih port 53 and portal.ruijienetworks.com with all port ? |
GTAC-Joy replied at 2023-4-14 14:33 How to use another port for DNS, for example 5353? Because in my country port 53 is blocked. |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd