Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

cloud Reply

unknown unknown

Level 1

cloud
1802 2 2023-11-8 17:07:40
Original
merhaba
muammer@starbil.com hesabımdaki cihazlarım ve müşteri isimlerini göremiyorum yardımlarınızı rica ediyorum
Ruijie Cloud

Cloud
0 2023-11-8 17:13:05 View all replies
Dear sir


Sorry for all the inconvenience
As we confirmed with the R&D team, this is a known issue reported today
Now R&D team still trying to find a soluiton for this issue, we will update all the details via email if we have any progress
To save time to describe the same problem when you re-enter the Rita Live session. We created a case ID CS20231108-2687395 for you.

Best regards,
Ross


0 2023-11-8 19:48:06 View all replies
Dear sir

this is issue has been fixed by the R&D team
However, pay attention to the case when logging in to the account, you need to use the account name you created at that time to log in and display normal data

Best regards,
Ross

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd