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AP680 cloud unbind ? Reply

Mert Özsoy

Level 1

AP680 cloud unbind ?
1108 2 2023-12-13 03:12:34
Original
I have a Ruijie AP680 model device. The device was registered to the cloud account by someone else before me. We cannot reach the person. I physically have the device and I reset it. But I can't add it to cloud. How can I remove the link?

RG-AP680(CD)

Wireless
0 2023-12-13 08:48:43 View all replies
Dear:

Can you reach us on live chat to help you with that problem? We will ask you for a picture with the SN and time watermark (date and time) to unbind, which is sensitive information.

Thank you.

Regards,

Javier.

0 2023-12-13 11:59:55 View all replies
GTAC--Javier replied at 2023-12-13 08:48
Dear:

Can you reach us on live chat to help you with that problem? We will ask you for a picture wi ...

DThank you for your support

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