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Intermittent Ricoh print and scan error after install 4 unit ruijie AP Reply

Mobit Ong

Level 1

Intermittent Ricoh print and scan error after install 4 unit ruijie AP
1123 1 2024-3-18 11:27:18
Original
hi,
we had install 4 unit Ruijie AP, since then we have intermittent print and scan error
Ricoh brand photostat machine is connected with cable
we have 2 unit Ricoh photostat machine here , both are connected with cable
end user (both use cable & WIFI) got tell even can print and scan will be a bit slow compare to last time
i can still able to ping both Ricoh when time cannot print & scan
Can advice how to troubleshoot this type of error ?    before we install this 4 AP, all are working fine.



Ruijie Cloud

Wireless Ruijie Cloud
0 2024-3-18 13:32:07 View all replies
Hi,

Could you provide us with a topology of how the ruijie aps and the printer connect ? and do users and the printer locate in the same LAN network ?

Regards
David

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