How to do if Reyee AP can’t be logged in locally?

Issue Description
1. Reyee AP can’t be logged viathe IP of WAN port;
2. Reyee AP can’t be logged viathe IP of LAN port;
3. The account and password areincorrect causing the login failure;
Device model and firmware

Device Type	Device Model	Device Version
Access Point	RAP2260	ReyeeOS 2.230.0.2003

Solution

Issue 1. Reyee AP can’t be logged viathe IP of WAN port
If your device is not in the initial stage, Please connect the LAN port or the SSID @Ruijie-SXXXX(XXXX is the last four digits of MAC address of each device) and get the management IP address of RAP, then you can log in to the device via default manageable address 10.44.77.254
If your device is in the initial stage, you can log in to the device by connecting to the LAN port of the device and configuring an IP address that is in the same network segment as 10.44.77.254

Issue 2. Reyee AP can’t be logged viathe IP of LAN port;

Step 1: Check whether the device is online on Ruijie Cloud. If the device isn’t online, please follow this guide
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3290&extra=page%3D1 to solve it.
Step 2: After Reyee AP is online, you can create a tunnel to log in the device, and check whether the AP is Router mode; If the AP is in Router mode, you can log in to the deivce via it WAN IP.

Issue 3. The account and password areincorrect causing the login failure;
Check that the project password on the Cloud matches the customer's current password. If the device is online, the user's login password is the same as the project password.


Check whether the password of the cloud device is synchronized normally, if not, please click Manually Deliver to manually synchronize the password, after the synchronization is successful, you can use the project password to log in to Reyee AP.


If the device is offline and the password cannot be confirmed, reset the device and log in to the device using the default IP address 10.44.77.254.