How to reset password on switch for RGOS 11.X?

Reset Password for RGOS 11.X

I. Configuration Tips
1. Prepare console cable before recovering
2. Password recovery require system rebooting and network downtime
3. Improper operation may cause config file lost.

II. Configuration Steps

1.      connect console cable to the switch
2.      Refer to chapter system management>console management
       1)  manually reboot the switch

       2) Press Ctrl+C when system rebooting

       3) Press CTRL +Ｑ to enter uboot CLI mode, key in' main_config_password_clear '

       4) then system will reboot automatically

       5) At this moment, no password is required to enter CLI

       Note: The password is reset just temporarily .Once you quit privilege mode, password is required again. You have to reset the password quickly.

       6)  Reset new password

       7) Verify new password
       Login with the new password

Tried Ctrl+Q but no response, any suggestions?
using S19_RGOS 11.4(1)B70P4

ty.principal@pe replied at 2021-6-4 19:54
Tried Ctrl+Q but no response, any suggestions?
using S19_RGOS 11.4(1)B70P4

Could you help share me your operation log?
And you are press the ctrl +Q at the same time?

I flush the default environment at last, thanks

ty.principal@pe replied at 2021-6-7 23:07
I flush the default environment at last, thanks

OK， great. You are welcome

The same with me...when i pres ctrl+Q..no respond

Gerardus Namsa replied at 2023-1-31 09:04
The same with me...when i pres ctrl+Q..no respond

Dear sir,

May I know your device model, and do you remember its firmware?

best regards
Daisy

GTAC-Daisy replied at 2023-2-2 13:17
Dear sir,

May I know your device model, and do you remember its firmware?

Hi Daisy,
This is my switch model S5760C-24SFP/8GT8XS-X, n the firmware S5760X_RGOS 12.5(4)B0701.


I just buy this devices for my office. Thank you for your response.

Gerardus Namsa replied at 2023-2-5 01:02
Hi Daisy,
This is my switch model S5760C-24SFP/8GT8XS-X, n the firmware S5760X_RGOS 12.5(4)B0701.
...

Please refer to this guide for 12.x firmware
【New reminder】How to reset the password of RGOS 12.X device? - Switch - ruijienetworks

GTAC-Daisy replied at 2023-2-13 13:33
Please refer to this guide for 12.x firmware
【New reminder】How to reset the password of RGOS 12. ...

Thanks Daisy..problem solved

I have the same trouble, tried Ctrl+Q but no response, any suggestions?

Rochedi Adha replied at 2024-6-3 07:32
I have the same trouble, tried Ctrl+Q but no response, any suggestions?

Hello,

I‘m sorry that we can't provide a specific solution for you based on current information.
Can you take a screenshot to show me the current problem? After pressing ctrl+Q, does nothing happen? Or is it going to produce some kind of log?

Best Regards,
Micca

GTAC-Micca replied at 2024-6-3 09:35
Hello,

I‘m sorry that we can't provide a specific solution for you based on current information. ...

Thank you for your response Mica,
My trouble is if I use terminal on my Macbook, I try to use putty on Windows operating system and running well.

Rochedi Adha replied at 2024-6-9 12:25
Thank you for your response Mica,
My trouble is if I use terminal on my Macbook, I try to use putt ...

Hi sir,
Yes, it can support.
1.you can use telnet to configure this command.


2. If your AP doesn't have telnet configuration, you can try using web cli from cloud.





3. You can configure it via eweb

Best regards,

Steve