No data for Authenticated Users - 802.1X Auth Clients

Good day! May i know why we're unable to see the data for Authenticated users (Wireless) our current setup is authenticated with windows radius server.



Model AP840-L

Hi sir ,
The user has been authenticated successfully via 802.1x, right? Would you mind sharing the network with me, this is my emai:liuxiyang@ruijie.com.cn


Best regards,

Steve

GTAC-Steve replied at 2024-6-20 17:20
Hi sir ,
The user has been authenticated successfully via 802.1x, right? Would you mind sharing the  ...

Yes Correct. alright will share to you my network.

Epicurean Partners Exchange replied at 2024-6-20 17:26
Yes Correct. alright will share to you my network.

Hi sir,

May you share the project with written permission via email？I won't change any configuration.
Best regards,
Steve

GTAC-Steve replied at 2024-6-20 17:38
Hi sir,

May you share the project with written permission via email？I won't change any configur ...

sent email again.

Epicurean Partners Exchange replied at 2024-6-20 17:49
sent email again.

Hi sir,

As further confirmed with my team that Ruijie AP can not support showing 802.1x auth clients here. Sorry for the inconvenience.


Best regards,
Steve

GTAC-Steve replied at 2024-6-21 08:57
Hi sir,

As further confirmed with my team that Ruijie AP can not support showing 802.1x auth clie ...

Thank you, is there another cloud web portal that can fully manage the Ruijie AP's?

Epicurean Partners Exchange replied at 2024-6-21 10:12
Thank you, is there another cloud web portal that can fully manage the Ruijie AP's?

Hi sir,

Sorry, there no another cloud web portal can fully manage ruijie AP.

Best regards,
Steve