Can't Access internet unless the user is statically bound on the ARP page

Hello Guys,
I am facing a problem where the network client can't use internet unless their mac and IP are statically bind in the ARP. The problem is I didn't turn on the Allow Only Statically Bound User to Access Internet option as you can see in the picture.
Another problem is clients are not bound statically when I registered them on the static page of the DHCP. Help!!

Hello Sir/Madam
Thanks for contacting us,
The purpose of the static IP you configure on DHCP is to be able to statically assign IPs from the DHCP IP POOL to MAC addresses that you specify, which is not the same as static ARP.

For your question about needing to configure static ARP to be able to access the internet, what is your overall networking like, can you describe it briefly? Also, have you manually configured static ARP on the user side as well?

You can also bring your questions to Rita, our live chat platform, we will provide 24-hour technical support, in Rita we can learn more about your questions, so as to help you solve your problems.

You can access our RITA platform at the following website link :
www.ruijienetworks.com/rita


Best regards
Sean